Anhui Shenchang Aluminum Group Co.,LTD Privacy Policy

We at Anhui Shenchang Aluminum Group Co.,LTD are dedicated to protecting your personal information. This privacy policy outlines how we collect, use, store, and safeguard your data when you interact with our services (including form submissions, inquiries, and communications)

1. Information We Collect

When you engage with us (e.g., filling out our forms, contacting us for aluminum product inquiries), we may collect the following personal information:

  • Full name
  • Email address
  • WhatsApp number (including country code)

2. Purpose of Collecting Information

We collect this information for the following legitimate business purposes:

  • To provide you with quotations for our aluminum products in a timely manner.
  • To respond to your inquiries, share product details, and facilitate effective communication about our offerings.
  • To follow up on potential business collaborations and order-related matters.

3. How We Use Your Information

Your personal information is used exclusively for:

  • Sending online quotes, product specifications, or service updates via email or WhatsApp.
  • Addressing your questions, requests, or concerns promptly (typically within 48 hours as stated in our forms).
  • Ensuring smooth business correspondence related to aluminum products.

4. Information Storage and Security

  • Data Storage: Your personal data is stored securely in encrypted systems with restricted access. We retain your information only for as long as necessary to fulfill the purposes mentioned above or as required by applicable laws.
  • Security Measures: We implement technical and organizational security measures (such as encryption, access controls, and regular security audits) to protect your information from unauthorized access, loss, or misuse.

5. Your Rights Regarding Personal Information

You have the right to:

  • Access or Correct your personal information: Contact us to review or update the data we hold about you.
  • Delete your personal information: Request that we remove your data from our systems (subject to legal retention requirements).
  • Object to or Restrict Processing: Raise concerns about how we use your information, and we will assess your request.

To exercise these rights, please contact us via:

  • WhatsApp: +86 133 1183 9191
  • Email: alex@ascalgroup.com

6. Sharing of Information with Third Parties

We do not share your personal information with third parties unless:

  • Required by law (e.g., in response to a legal subpoena or regulatory requirement).
  • You have explicitly consented to such sharing for a specific purpose.

7. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or your personal information, please reach out to us through:

  • WhatsApp: +86 133 1183 9191
  • Email: alex@ascalgroup.com